Safety Service Patrol
The Virginia Department of Transportation Safety Service Patrol (SSP) provides safe, quick clearance of incidents that affect traffic, including disabled vehicles.
SSP operators work as part of a multi-agency incident response team. Activities are coordinated with other agencies in accordance with the incident command system. The primary purpose of the SSP is to ensure the roadways are free of obstructions and safe for the traveling public.
To ensure their safety and yours, SSP members wear highly visible, reflective uniforms and drive specially marked vehicles when assisting motorists and emergency responders.
SSP services include:
- Incident management – detection, temporary traffic control, disabled vehicle relocation and detours
- Debris removal
- Jump starts
- Fuel to get to nearest gas station
- Water for overheating radiators
- Tire changes
- Phone access to call tow services
- Directions and a state map
- Standard first aid until emergency services arrive
24 hours a day every day, except as noted
- Interstate 64 to Eltham Road (Exit 220)
- Interstate 264
- Interstate 464
- Interstate 564
- Interstate 664
- 164 Western Freeway
- Map of Hampton Roads Safety Service Patrol areas
- Interstates 95/395 from the Stafford County line (mile marker 148) to the Washington, D.C., line
- Interstate 495 from the Woodrow Wilson Bridge (Maryland side) to the American Legion Bridge (Maryland side)
- Interstate 66 from the Washington, D.C., line to Gainesville (exit 43)
5 a.m. to 9 p.m. daily
- I-95 from Exit 73 to Exit 83
- I-95 from Exit 83 to Exit 98
- I-95 from Exit 98 to Exit 118
- I-64 from Exit 173 to Exit 187
- I-64 from Exit 200 to Exit 220
- I-295 from Exit 28 to Exit 43
- I-95 in Stafford and Spotsylvania counties
- On I-64, from mile marker 87 at the I-81 interchange in Augusta County to mile marker 124 at Route 250 in Charlottesville in Albemarle County
- From mile marker 87 to mile marker 107 (Afton Mountain area) the hours of operation will be seven days a week from 6 a.m. to 6 p.m.
- From mile marker 107 to mile marker 124 (Charlottesville area, Albemarle County) the hours of operation will be Monday to Friday from 6 a.m. to 6 p.m. (Initial hours are subject to change based upon operational demands).
- On I-81, the Safety Service Patrol will cover mile markers 235 at Route 256 in Augusta County to mile marker 264 at Route 211 near Rockingham/Shenandoah County line. Hours of operation will be seven days a week from 6 a.m. to 6 p.m. (Initial hours are subject to change based upon operational demands).
- Additionally on I-81, from mile markers 298 at Route 11 in Strasburg in Shenandoah County to mile marker 323 at Route 669 in Frederick County near the West Virginia state line, which includes a segment of I-66, mile marker 0 at the I-81 interchange in Warren County to mile marker 13 at the Linden interchange near Warren/Fauquier county line. Hours of operation will be 7 seven days a week from 6 a.m. to 6 p.m. (Initial hours are subject to change based upon operational demands).
- On I-81, the service will operate between exit 150 (Troutville) and exit 109 (Radford) seven days a week, and from exit 74 (Kingsport) in Tennessee to exit 22 (Enterprise Road) in Virginia, Tuesday through Saturday. Hours of operation will be 6 a.m. to 10 p.m.
- On I-581/Route 220 Expressway, service will cover from I-81 to the Franklin Road exit. Hours of operation will be 6 a.m. to 10 p.m., seven days a week.
- On the I-81/I-77 overlap, service will cover between exit 70 (Wytheville) and exit 86 (Service Road). The service will be offered 24 hours a day, seven days a week.
- On I-77, service will cover from the North Carolina state line to exit 14 (Hillsville). Hours of operation will be 6 a.m. to 10 p.m., seven days a week.
Who to Contact
If you are faced with a life-threatening emergency while traveling on Virginia roadways, call 911 immediately.
Motorists should report stranded vehicles, vehicle crashes and obstructions in the roadway to the Virginia State Police at #77 on a cellular phone.
Call the VDOT Highway Helpline, 24-hours a day, to report unsafe roadway conditions, such as debris, potholes or downed traffic signals: 800-FOR-ROAD (800-367-7623).