Report a Road Problem
For emergencies, please dial 911.
Access the latest road condition reports by calling 511 from any telephone in Virginia, or go to www.511Virginia.org.
The VDOT Customer Service Center is available around the clock to receive citizen requests and answer VDOT-related questions. Please use the fields below to contact the VDOT Customer Service Center to:
- Submit work requests for state-maintained roads
- Conduct business with VDOT (Land use, permit requests)
- Ask other VDOT questions
Online Work Request
VDOT does not perform maintenance in cities, towns, or in Henrico and Arlington counties, except for interstates and major primary roads within these jurisdictions.
Use this form to report non-emergency work requests for state maintained roads. If your request is related to a road hazard that needs immediate attention, please call 1-800-367-7623 (FOR-ROAD).
The Virginia Department of Transportation (VDOT) provides services such as:
- Filling potholes
- Drainage culvert cleaning and repair
- Guardrail repair
- Traffic lights
- Animal, tree and debris removal from roadway
- Shoulder Repair
Please submit a separate report for each request. Requests submitted online will be reviewed within 72 hours.
You can also contact the VDOT Customer Service Center 24 hours a day, 7 days a week at 1-800-FOR-ROAD (800-367-7623)