Nina Napolitano 757-925-2557

Jan. 23, 2018

Extended customer service hours also ending at two other locations

NORFOLK – The Virginia Department of Transportation (VDOT) will close the temporary E-ZPass Customer Service Center at 124 East Little Creek Road, Norfolk, VA 23505 #118 (next to the Book Exchange in the Wards Corner area) at 5 p.m. Sunday, January 28, 2018.

Sunday, January 28, 2018 also marks the final day for extended hours at two other E-ZPass Customer Service Centers: 1701 Church Street, Norfolk, VA 23504 and 4010 Victory Boulevard, Portsmouth, VA 23701.

All three centers are currently open from 9 a.m. to 9 p.m. Monday through Friday and from noon to 5 p.m. on Saturdays and Sundays. Starting Monday, January 29, 2018, the E-ZPass Customer Service Centers on Church Street in Norfolk and Victory Boulevard in Portsmouth will return to normal operating hours: 9 a.m. to 7 p.m. Monday through Friday, noon to 5 p.m. on Saturdays and closed Sundays.

More information about the E-ZPass Customer Service Centers, including a full list of locations and operating hours, can be found at

VDOT opened the temporary E-ZPass Customer Service Center in the Wards Corner area of Norfolk and extended hours at two additional locations in anticipation of the 64 Express Lanes launch earlier this month.

All motorists who wish to use the 64 Express Lanes during operating hours must have a registered, funded and properly mounted E-ZPass or E-ZPass Flex to use the lanes. To learn more about the 64 Express Lanes, visit


Information in VDOT news releases was accurate at the time the release was published. For the most current information about projects or programs, please visit the project or program Web pages. You may find those by searching by keyword in the search Virginia DOT box above.

Page last modified: Jan. 23, 2018