Career Development

The Virginia Department of Transportation (VDOT) wants every employee to think about their relationship with the department as a career rather than a job.  

We need a strong workforce that is capable of addressing transportation challenges today and well into tomorrow. Career development is a way for our employees to see opportunities for the future in a more structured way.  

We want employees to be able to move sideways, as well as up the organization, as they develop skills sets to be competitive for other positions in the the department.

VDOT leaders challenge our employees to be constantly growing and developing. We are focused on the needs of the organization as we anticipate changes to organizational structure and missions. Career development supports our efforts to fill the VDOT talent pipeline, especially in key areas of our business.

A critical component of career development at VDOT is “career coaching.” Our district training managers are available to help employees review their skills, interests and passions and to help them grow in their current role and prepare for future roles at the agency.

On this page you’ll find a structured way for VDOT employees in residencies to navigate their career and for the organization to support them.

If you would like to discuss your development at VDOT, contact your district training manager and make an appointment to take charge of your future.

Maintenance Operations Manager, Maintenance

Overview

The maintenance operations manager, maintenance assists the residency administrator in the coordination, integration and management of resources allocated to the residency maintenance program.

They:

  • Plan and direct residency maintenance operations.
  • Develop and manage workforce development, maintenance schedules, long-range strategic plans, organizational initiatives and budgets. 
  • Coordinate and direct emergency operations, including inclement weather and disaster response.

Core responsibilities:

  • Maintenance program delivery: Manage maintenance staff to ensure work activities are productive and effective. Monitor operations and plans to ensure environmental compliance on projects. Ensure planned activities are accomplished within schedules, guidelines, budget, policies and procedures. Manage workload within manpower levels, using outsourcing to address needs beyond resource capabilities.
  • Budget development and management: Ensure financial resources are planned and expended to fulfill needs within budgetary limits, policies, procedures and deadlines. Monitor expenditures and status of allocations and makes adjustments to stay within goals.
  • Fiscal, inventory and procurement: Effectively manage resources to support the district's Dashboard targets. Promote sound, ethical business transactions to ensure compliance with policies and procedures. Oversee purchasing, inventory and accounts receivables. Monitor established Inventory Management System goals and manage inventory based on Inventory Management System policies and procedures. Respond to local audit findings and ensure proper resolution to irregularities.
  • Communication: Respond to inquiries from internal and external customers by researching and reviewing requested information and providing replies. Communicate with elected officials, citizens and media on maintenance programs and issues. Investigate and resolve or diffuse conflict situations. Interact with VDOT staff to achieve residency goals. Support residency administrator by being situationally aware of critical issues. Actively promote communication as a team.
  • Equipment: Effectively manage equipment resources and business activities. Monitor equipment preventative maintenance program. Ensure work units have needed equipment, or use alternative means to secure assets needed to complete work.
  • Emergency operations: Ensure all employees are properly trained to carry out emergency response duties. Ensure required personal protective equipment and any other equipment is available for staff during emergencies. Oversee training, coordination and implementation of emergency action plans. Conduct all emergency operations in compliance with Federal Emergency Management Agency and Federal Highways Administration regulations. Secure hired equipment, emergency resources and establish snow removal and emergency response plans.

Technical competencies:

  • Effective oral and written communications skill. Have contact with general public, state and local officials, private businesses, contractors and utility companies to resolve problems or discuss major program matters.
  • Knowledge of highway construction and maintenance equipment, materials and methods, with emphasis on planning, budgeting, decision-making and expediting the maintenance management. Ability to solve problems in an effective manner balancing technical knowledge with creativity.
  • Knowledge of highway construction and maintenance principles to plan projects, develop cost projections and determine type of repairs. Ability to read, comprehend and use road and bridge plans.
  • Thorough knowledge of accident and injury prevention and the workers compensation program as they apply to effectively leading the residency safety program.
  • Detailed knowledge of management of people, resources and programs and administrative principles and practices. Ability to remain calm in stressful situations, including emergency response.
  • Thorough understanding of contract administration. Familiarity with contract terms and conditions, incentives and disincentives.

Below are learning opportunities for developing the technical expertise needed in this position.

On-the-job experience

  • Assignment having complete responsibility for a project, learning when and who to ask for help.

  • Fills vacancies at the residency level on acting basis, including staff roles such as contract administrator, business administrator and maintenance operations manager.

  • Emergency response: Ensures emergency (snow duty) responsibilities are aligned to maximize learning leadership roles in residency emergency operations.

  • Maintenance activities. Shadows assistant resident engineer on key residency projects to learn decision-making process.

  • Serves on residency, district and statewide committees, such as superintendents and safety committees.

Coaching, mentoring

  • Shadows resident administrator / engineer to learn residency operations

  • Shares a job at the district Planning and Investment Management and Infrastructure office to understand planning and funding process

Certifications, licenses

Required:

  • CPR/First Aid
  • National Incident Management System

Preferred:

  • Intermediate Work Zone Traffic Control

  • Erosion and Sediment Control Inspector

  • Materials certifications

Classroom

  • Basic instructors course

  • Maintenance contract monitoring

  • Contract administration

  • Public speaking class

  • Myers-Briggs type indicator

  • Media training

  • Leadership training (Leadership Development Program for Supervisors)

  • Duty officer training

  • OSHA 30-hour general industry

  • OSHA 10-hour construction

  • Drug and alcohol for supervisors

Online Learning, Reading

  • VDOT eClips, etc.

  • Manual for Uniformed Traffic Control Devices

  • Maintenance Best Practices Manual

  • Public Works magazine

  • Seven Habits of Highly Effective People, Covey

  • Quiet Leadership: Six Steps to Transforming Performance at Work, Rock

 

Maintenance Operations Manager, Maintenance - Possible Intermediate Positions

Possible intermediate positions for maintenance operations manager, maintenance

 

Supervisor, Maintenance (Transportation Operations Manager I)

Overview

Oversee and perform a variety of roadway maintenance activities. Supervise a crew and provide technical guidance to crew members performing maintenance activities and equipment operation.

Core responsibilities:

  • Leadership: Assist the area superintendent in planning the maintenance and special projects, program and personnel needs. Investigate and recommend solutions to operation and maintenance complaints. Estimate repair and construction and materials costs. Assist in ordering, storage and utilization of area headquarters materials. Assist and advise crew on difficult and unusual problems when necessary.
  • Customer service: Effectively communicate with public and co-workers while demonstrating sensitivity for their opinions and suggestions. Deal with customers, employees and managers in a polite, constructive and cooperative manner. Project a positive image of the agency in personal actions and behaviors, according to VDOT values.
  • Safety: Determine and demonstrate proper work site protection techniques. Ensure workplace safety by identifying hazards and making suggestions for improvement. Maintain current knowledge of safety rules, regulations, laws and procedures (OSHA and Virginia OSHA, etc.) and trains crew members on proper safety methods. Ensure equipment is used properly and safely. Oversee the maintenance of a clean, orderly, and safe work environment.
  • Equipment operation: Operate equipment and perform a variety of moderate to highly skilled tasks in the maintenance of roadways.
  • Emergency operations: Supervise emergency operations to ensure the safe operation of roadways. Support emergency operations, including storm damage repairs, clearing roadways of snow, ice and debris, accident clean-up and providing traffic control during and after normal working hours.
  • Records preparation and management: Assist in preparation and maintenance of program and project documentation. Assist the area superintendent and residency management in the preparation of budget reports, data and records. Assist in forecasting additional funds needed for staffing, equipment, materials and supplies. Monitor expenditures. Recommend adjustments as necessary.

Technical competencies:

  • Effective oral and written communications skill. Ability to have contact with the general public, contractors, and utility companies and work to resolve problems or discuss program matters.
  • Knowledge of highway construction and maintenance equipment, materials and methods, with emphasis on executing maintenance operations, including mowing, drainage and pavement upkeep. Ability to solve problems effectively.
    .
  • Knowledge of maintenance principles and work area protection used to plan projects and determine type of repairs, including proper preparation and set-up of work zones for crew protection.
  • Thorough knowledge of accident and injury prevention and the workers compensation program as they apply to effectively leading the safety program in the area headquarters.
    .
  • Detailed knowledge of management of people, resources and equipment and administrative principles and practices. Ability to remain calm in stressful situations, including emergency response.
  • Ability to serve to serve as a leader in the area headquarters during the planning and execution of emergency response operations.

Below are learning opportunities for developing the technical expertise needed in this position.

On-the-job experience

  • Assignment having complete responsibility for a project; learning when and who to ask for help.

  • Fill vacancies at the residency level on acting basis, including residency staff roles such as contract administrator and maintenance operations manager.

  • Ensure that emergency (snow duty) responsibilities are aligned to maximize learning about the leadership roles in residency emergency operations

  • Shadow maintenance operations manager on key residency projects to learn decision-making process.

  • Serve on residency, district and statewide committees, such as the safety committee.

Coaching, mentoring

  • Shadow resident assistant administrator / engineer to learn residency operations.

  • Share a job at the residency business office to understand planning and funding process.

Certifications, licenses

Required:

  • CPR/first aid

  • National Incident Management System

Preferred:

  • Intermediate Work Zone Traffic Control

  • Erosion and Sediment Control Inspector

  • Materials certifications

Classroom

  • Basic instructors course

  • Maintenance contract monitoring

  • Contract administration

  • Leadership training (Leadership Development Program for Supervisors)

  • Maintenance Leader Workshop

  • OSHA 30-Hour general industry

  • OSHA 10-Hour construction

  • Drug and alcohol for supervisors

Online learning, reading

  • VDOT eClips, etc.

  • Manual for Uniformed Traffic Control Devices

  • Maintenance Best Practices Manual

  • Public Works magazine

  • Who Moved My Cheese, Johnson

  • The One-Minute Manager, Blanchard

 

Page last modified: Dec. 15, 2016