Services

The Virginia Department of Transportation (VDOT) provides a variety of services to ensure the safety of the traveling public on all state-maintained roads. Services include roadside assistance, road maintenance and a Customer Service Center.

You Can Help!

Please report unsafe conditions, such as a blind or poorly marked intersection, slick or icy roads to the Customer Service Center at 800-367-7623. TTY users call 711.

VDOT Safety Service Patrol

The Safety Service Patrol is an integral part of the overall traffic incident management strategy. The primary focus of the program is incident management and emergency response. 

By reducing duration of incidents, it minimizes traffic congestion at, or near, incident scenes. Such scenes include traffic crashes, debris and disabled vehicles. 

One of the duties of the Safety Service Patroller is to provide short-term traffic control and scene management. This promotes the safe movement of people and commerce, and reduces congestion and delays.

VDOT road maintenance

You can place a work request to assist VDOT in maintaining Virginia's roadways. Please submit a separate form for each request for:

  • Bridge work
  • Culvert cleaning
  • Curb, gutter or sidewalk repairs
  • Dead animal removal
  • Ditch cleaning
  • Dust control
  • Grading
  • Gravel/stone placement
  • Guard rail replacement
  • Mowing
  • Pipes
  • Pothole filling
  • Snow removal
  • Traffic light repairs
  • Traffic study
  • Debris removal from roadway
  • Tree trimming/removal
  • Water drainage
Page last modified: March 5, 2015